Terms of Service

Last updated: October 2026

About Postpartum Post

Postpartum Post is a monthly matchmaking service for new and expecting parents in Amsterdam, operated by Amsterdam Parent Project. Each month, we introduce you to one other parent nearby.

By signing up for a subscription, you agree to these Terms of Service. If you have questions, email us at post@amsterdamparentproject.nl.

Eligibility

Postpartum Post is intended for parents and expecting parents in Amsterdam. You must be at least 18 years old to subscribe. By signing up, you confirm that the information you provide is accurate and that you are signing up for yourself.

Subscriptions and billing

Postpartum Post is a paid subscription service. Pricing is as follows:

Founding members rate — €5/month, locked in for as long as you stay subscribed
3-month subscription — €8/month, billed every 3 months
Monthly subscription — €12/month, billed monthly

Subscriptions renew automatically. Payments are processed securely by Stripe. You can manage your subscription — including cancellation — at any time via the Billing tab in your profile. Cancellations take effect at the end of your current billing period.

Free matches through partner programs

Some partner programs, like the Dutch Speaking Academy courses, include a free match. Signing up with a partner code creates a free membership, or, if you're already a member, adds the free match to your account. These terms apply to the free match, along with the points below.

Nothing is charged.A free match needs no card, and nothing renews on its own. If you're already a member, your plan and billing stay exactly as they are.
Claim it in the opt-in window.Opt in between the 1st and the 5th of a month and your match is delivered on the 7th. If you don't respond in that window, your free match is used up for that round. If you skip the month from your monthly email, it is saved for next time.
Matched within your program, by default.Your free match is with another parent from the same partner program. You can change this under “Choose your match pool” in your profile, and match with anyone instead. We can't guarantee that a match is available in a given round. If we can't pair you, your free match isn't used up.
No Post Perks.Post Perks are part of a paid membership. They unlock when you continue.
Continuing is optional.After your free match we may email you a special offer to keep going. If you accept, the subscription and billing terms above apply from that point.
Leaving.You can leave at any time from the Billing tab in your profile. If you only have a free match, any unused free match is forfeited. If you're already a paying member, canceling works as described under Subscriptions and billing.

Partner programs are run independently of Postpartum Post. Questions about a free match? Email us at post@amsterdamparentproject.nl.

Skipping

You can skip any month by selecting the skip option in your monthly matching email. If you skip, you won't receive a match introduction that month, and your subscription continues as normal. Skipping does not use up one of your matches, there is no charge for skipping, and you can skip as many months as you like.

Refunds

Because Postpartum Post delivers a personal, handcrafted introduction each month, we don't offer refunds once a match has been sent. If you experience a technical issue or believe there's been an error with your billing, please get in touch and we'll make it right.

The matching service

We put genuine care into every match — but we can't guarantee compatibility or that a connection will form. Postpartum Post is an introduction service, not a social network. What happens after the introduction is up to you and your match.

We match based on the profile information you provide. The more complete your profile, the better your match is likely to be.

Post Perks

Post Perks are little treats from local businesses who want to support Amsterdam's parents. They work on the honor system, so please enjoy them the way they're meant to be enjoyed: thoughtfully, and with the rest of the community in mind.

Once a month per perk.Each perk is designed to be used no more than once a month. When you redeem a perk in your Perks tab, it's marked as used until the 1st of the next month.
Perks are for you.Please don't share perk codes publicly or pass them on to people who aren't members. They're a thank-you from our partners to this community.
Partners run their own perks.Each perk is offered and honored by the business itself, not by Postpartum Post. Details like availability, opening hours, what's included and whether a perk is still running are up to the partner. Perks can change or end at any time. If something doesn't go as expected, let us know and we'll follow up with the partner, but we can't guarantee that a perk will be honored.
Using perks fairly.If we see a perk being misused, for example redeemed more than intended or shared outside the community, we may take action, which can include removing your account.

Questions about a perk? Email us at post@amsterdamparentproject.nl.

Safety and conduct

By joining Postpartum Post, you agree to our Community Guidelines. In summary, the following behaviors are not permitted:

Harassment, threats, or intimidation of any kind
Continued unwanted contact after a match has signaled they're not interested
Sharing a match's contact details with anyone else
Discriminatory behavior — including racist, homophobic, or transphobic conduct
Using the service to sell, recruit, solicit money, or promote a product or ideology
Misrepresenting yourself — including falsely claiming to be a parent or expecting
Any behavior that threatens the physical safety of another member or their child

When we receive a report of a conduct violation, we review it and take action proportionate to the severity. For serious safety concerns — threats, physical harm, stalking, or anything involving a child's safety — we may suspend a member from matching immediately, pending review. Permanent removal is decided after that review. We may also remove a member at our discretion for conduct that undermines the safety or trust of the community, even where it doesn't fit a specific category above.

Members removed for conduct are not entitled to a refund. Their subscription will be canceled at the end of the current billing period. If you believe a removal was made in error, you may appeal by emailing post@amsterdamparentproject.nl.

Intellectual property

All content on Postpartum Post — including text, design, and branding — is the property of Amsterdam Parent Project and protected by copyright. You may not reproduce or redistribute any content without our written permission.

Limitation of liability

Postpartum Post is provided as-is. We are not liable for any indirect or consequential damages arising from your use of the service, including any interactions with your matches. Our total liability to you for any claim related to the service will not exceed the amount you paid us in the three months prior to the claim.

Changes to these terms

We may update these terms from time to time. If we make significant changes, we'll let you know by email. Continuing to use Postpartum Post after changes are posted means you accept the updated terms.

Governing law

These terms are governed by Dutch law. Any disputes will be subject to the jurisdiction of the courts of Amsterdam, the Netherlands.

Contact

Questions about these terms? Email us at post@amsterdamparentproject.nl.